SJCAM SJ5000X Elite Action Camera

I am writing regarding a product I purchased from you, specifically the SJCAM 5000X, with the purchase code 4PX3001410387306CN. I am very satisfied with the quality of its videos, but unfortunately, in my opinion, the model I received has a very serious defect: the power does not last more than 30 minutes, despite having tested it with two batteries (both from SJCAM).

If this is a defect specific to this particular unit, I am willing to have it replaced with an identical camera that is more functional in terms of battery life (at least 60 minutes). If the camera cannot support the battery life I have observed, I would proceed with a return and request a refund. I am waiting for your explanation regarding the return process.

Thank you in advance, and I send you my best regards.

Gerardo Paterlini

The camera is already the second sj5000x elite that I own. I have had it on my motorcycle for a long time. Image quality and usability are excellent. The downsides are the low battery life and swelling in warm air. When the weaknesses are removed, I will buy a third one of the same type.

Received the product and first thing I did was scratch the box where it displays serial key and entered the serial key in sjcam official website to check it's genuine as there are millions of copies of sjcam brand and all these fakes looks exactly identical. Thankfully the website verified my product as genuine one .

Now coming to the camera , first thing u need is a memory card (better be class 10 for faster saving and reading as the file sizes are going to be in gbs) as without memory card the camera does not work as it does not have any internal memory. Then u need to watch some tutorials to work around the buttons in this camera as it's not that simple to operate.

This camera does not come with a external port for mic so u will get lot of wind noise if u r mounting it on helmet and go above 40kmph. Gopro has this feature but gopro is too expensive.

If u r beginner like me and this is ur first camera to start your youtube channel and u have no idea about helmet mounting then this camera comes with adhesive mount(it's like 2side tape for sticking but with really powerful glue) and once you have stuck the mount with adhesive tape onto your helmet then it's almost like it's permanent position as its sticks really hard and unpluckable. So no worries if u r riding in triple digit speeds. Ur camera will still stay there.

Gyro in this camera works really well for vertical image stabilization but side ways it's not really great.

Quality in 4k is also good but I only shoot in 1080p 60fps as it's output is really well.